Frequently Asked Questions
Everything you need to know about shopping with HerbsPro.in
How long does shipping take for my order?
We typically process orders within 1-2 business days. Standard shipping across India generally takes 5-7 business days depending on your location.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn and unwashed items with original tags intact. Simply visit our Returns Portal to start the process.
Are the products on HerbsPro.in authentic?
Yes, we guarantee 100% authenticity. We source our fashion apparel and accessories directly from authorized distributors and verified manufacturers.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How can I track my order?
Once your order is shipped, we will send a tracking link to your registered email address and mobile number via SMS.
Do you have a size guide for your clothing?
Yes, every product page features a detailed 'Size Chart' link to help you find the perfect fit based on your body measurements.